Terms of service – Luxeclothe

Welcome to luxeclothe! By accessing or using our website, you agree to the following Terms of Service (“Terms”). Please read them carefully before browsing or making a purchase.

1. Acceptance of Terms

By using the luxeclothe website (the “Site”), creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Site and services.

2. Changes to Terms

We may update or modify these Terms at any time. Updates become effective immediately upon posting. Your continued use of the Site signifies your acceptance of the revised Terms.

3. Use of the Site

Account Creation
Some features may require account registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

Prohibited Activities
You agree not to:

Violate any applicable laws or regulations
Attempt unauthorized access to our systems or data
Disrupt the functionality or integrity of the Site
Submit false, misleading, or harmful content

4. Product Information and Orders

Product Descriptions
We strive to ensure that product details are accurate. However, we do not guarantee that descriptions, pricing, or other content is error-free. We reserve the right to correct errors and update information at any time.

Order Acceptance
We reserve the right to refuse or cancel any order, including but not limited to:

Limited product availability
Errors in pricing or product descriptions
Potential fraud or unauthorized transactions

5. Pricing and Payments

Pricing Policy
All prices are listed in U.S. dollars (USD) and are subject to change without notice. Prices do not include shipping, taxes, or customs duties, which may apply and are calculated at checkout.

Payment Methods
We accept payments via Stripe (credit/debit cards). By submitting a payment, you authorize luxeclothe to charge the specified amount to your selected payment method.

6. Shipping and Delivery

Shipping Policy
We ship worldwide. Shipping fees, delivery times, and carriers are disclosed at checkout.

Processing Time: 5–7 business days
Estimated Delivery: 15–20 business days

Delivery Disclaimer
We are not responsible for delays caused by customs clearance, natural events, or courier issues beyond our control.

7. Returns and Refunds

Please refer to our [Refund, Return & Cancel Policy] for detailed information regarding eligible returns, exchanges, and refund timelines.

8. Intellectual Property

All content on this Site—including text, logos, graphics, and images—is the property of luxeclothe or its content partners and is protected by intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, luxeclothe shall not be liable for:

Any indirect, incidental, or consequential damages
Losses arising from delays, service interruptions, or Site errors
Any amount exceeding the price paid for the item purchased

10. Indemnification

You agree to indemnify and hold harmless luxeclothe, its affiliates, employees, and agents from any claims, liabilities, or legal expenses resulting from your use of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Kentucky, United States. Any legal disputes shall be resolved in courts located in Elizabethtown, Kentucky.

12. Contact Us

If you have questions or concerns regarding these Terms, please contact us:

Email: [email protected]
Address: 132a/2, To 15 KP1, Trung My Tay, Quan 12, Ho Chi Minh city, 700000, Vietnam
Phone (SMS only): +84-0364082935
Support Hours: 9:00 AM – 5:00 PM (GMT+7), Monday to Saturday

Thank you for choosing luxeclothe. We appreciate your support and are committed to providing a safe and seamless shopping experience.

Luxeclothe
Fashion Forward Since 2024