Shipping policy

At Luxeclothe, all products are designed, manufactured, and shipped directly from our facilities in Vietnam. We handle every step in-house—from production to packaging—ensuring full quality control and reliable service.

Order Processing Time

All orders are carefully prepared before shipment. Our standard processing time is 5–7 business days, during which we perform quality checks and secure packaging. This processing time is separate from the shipping duration.

Shipping Time

After your order is processed, it will be shipped using trusted global carriers. Estimated delivery time:

  • Standard International Shipping: 15–20 business days

  • Delivery times may vary depending on your location and external carrier factors.

Shipping Costs

We offer free worldwide shipping on all orders—no minimum purchase required.

Duties & Taxes

All duties and taxes are included in the total price you pay at checkout. You won’t be charged any additional fees upon delivery.

Carriers We Use

We only use reputable international carriers to ensure safe and on-time deliveries:

  • DHL

  • FedEx

  • UPS

Need Assistance?

If you have any questions regarding your shipment, feel free to contact us during support hours:

Email: [email protected]
Phone (SMS only): +84-0364082935
Address: 132a/2, To 15 KP1, Trung My Tay, Quan 12, Ho Chi Minh city, 700000, Vietnam
Support time: 9am–5pm GMT+7

Thank you for choosing Luxeclothe. We’re committed to providing excellent service from our factory to your doorstep.